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Table of Contents
This toubleshooting guide will take you through how to resolve common DMSS App issues.
1. Video Playback is blurry
Problem:
When reviewing CCTV playback, the image is blurry
Solution:
Video playback may depend on the strength of your internet connection.
To give you the best chance of reviewing a recording, you can switch between HD (higher quality) and SD (faster loading).
- When reviewing an image, toggle SD/HD as per the screenshot.
- Failing that, switch between your WiFi network and your mobile network.